Protecting your policyholders and brand when it matters most

Raising the standard for adjusting firms, Frontline Claims Group partners with carriers to deliver efficiency, accuracy, and an unmatched level of customer service.

Daily Claims

Catastrophies

Local or Regional

Inefficiencies, errors, and unhappy customers

A good field adjuster acts as a neutral party, providing both the carrier and the policyholder with an honest assessment. If they are inexperienced, cut corners, or create customer service issues, the result can be costly. The right partner mitigates this risk. 

In a mutually- beneficial relationship, we believe that everyone wins

You don’t have time to make mistakes, which is why finding the right partner is so important. When you work with Frontline, you get:
  • Access to hundreds of knowledgeable adjusters trained through The Adjuster Guy Adjuster School
  • Experienced managing staff with low ratios
  • A fully staffed office to handle the volatility of claims
  • To work directly with our owner-led leadership team, not an investment group
"Frontline Claims Group has been a critical partner for us. They offer leadership, expertise, and a customer service level that we haven't been able to find elsewhere."
Scott Marshall
Claims Department Manager, FMBC

Experience keeps your customers secure and protected 

Every claim comes with its nuances. You can trust that we’re equipped to help.

With a focus on clear communication, professionalism, and care, our field adjusters provide homeowners with an honest assessment.

It’s critical that businesses can get back to normal as quickly as possible, and our commercial claims team’s focus on speed can help them reach this goal.

Our roots are in rural Texas, giving our adjusters the knowledge of understanding the unique needs of agricultural communities.

Policy renewals start with a partner who puts your customers first

Understand your needs

Talk with our owner-led team

Custom solution

We'll work with your timing, budget, and existing staff

Mitigate risk

We'll efficiently and accurately streamline your claims

Frontline Claims Group has the flexibility to work with both Symbility and Xact platforms

corelogic-logo
xactware-logo

A firm that stands apart

There are many adjusting firms, but few are owner-led, dedicated to the success of each field adjuster, and offer higher-than-average fee schedules. If you’re honest, experienced, and care about the quality and performance of your work, we’d love to work with you.