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Consulting for small or regional carriers to help build and design a functional claims department.
Successful insurance companies keep their customers secure and protected. To a homeowner, how they are treated for their broken pipes or windows matters.
Acting on behalf of your company, we treat your customers as if they were our own. Compassion, honesty, and respectfulness are just how we do business.
Frontline offers the flexibility you need to meet your business goals. Use us a little or a lot, we’re able to provide the experience you need to keep your customers secure and protected.
Frontline offers consulting services for small or regional carriers who are relatively new to the business or new to extensive growth.
Claims departments have to be structured correctly to grow as you grow and be able to handle the ups and downs of claims volume
Tailored to your claims department, we can help you discover efficiencies, attract the right talent, and invest in the right areas
An unbiased, honest assessment is not only fair to the policyholder, but it also provides carriers with full transparency during claims disputes.
Recruiting, training, and retaining adjusters can be costly. Partnering with an experienced firm provides immediate adjusters ready to be deployed.
Without expensive overhead, carriers can accurately forecast costs while reducing unnecessary risk.
No matter our role in the life of a claim, we commit to an honest assessment, regardless of whether it leans in favor of the carrier or the policyholder.
FCG has helped the smallest of carriers to establish claims departments and walk them through years of growth.
FCG has a heart to help carriers to grow in the most organic way possible. We are willing to stay with carriers as long as we are needed.
Typically FCG will charge by the hour plus any expenses for the time our associates are involved in the consultation process.
Frontline Claims Group partners with carriers to deliver efficiency, accuracy, and an unmatched level of customer service—protecting your policyholders and brand when it matters most.