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We’re rethinking what it means to be a good field adjuster. When disaster strikes, both carriers and policyholders need a claim’s outcome that is quick and fair. It’s why we’re driven by a set of core values that guides us every day.
We pride ourselves on approaching every claim with an open mind and clear conscience. This provides the policyholder with a positive claim experience.
We believe the key to outstanding customer service is well-trained adjusters who are up-to-date with their claims throughout the lifetime of the claims process.
We believe there is due diligence to the policyholder as well as the carrier who provides coverage. We believe in paying what is owed when it’s owed to avoid unnecessary payments and overpaying claims.
We hold our adjusters to high service level standards. Our adjusters are expected to go above and beyond in order to ensure that claims are handled fairly and promptly.
Frontline is management as well as veteran lead. Management is operated only by well-seasoned adjusters and industry leaders. We are confident that any situation is able to be handled by our team.
There are many adjusting firms, but few are owner-led, dedicated to the success of each field adjuster, and offer higher-than-average fee schedules. If you’re honest, experienced, and care about the quality and performance of your work, we’d love to work with you.
Frontline Claims Group partners with carriers to deliver efficiency, accuracy, and an unmatched level of customer service—protecting your policyholders and brand when it matters most.