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Rely on unbiased estimates, get access to immediate expertise, and be able to accurately forecast adjuster expenses.
Successful insurance companies keep their customers secure and protected. To a homeowner, how they are treated for their broken pipes or windows matters.
Acting on behalf of your company, we treat your customers as if they were our own. Compassion, honesty, and respectfulness are just how we do business.
Frontline offers the flexibility you need to meet your business goals. Use us a little or a lot, we’re able to provide the experience you need to keep your customers secure and protected.
From start to finish, we handle all aspects of your claims
With team members in place throughout Texas, we can provide timely onsite inspections
Accurate, honest estimates by experienced adjusters
A thorough and accurate loss report details the loss that has occurred and any information pertinent to the claim. Use one of our detailed report templates or get a report template tailor-made to your needs
Providing comprehensive photos to support your off-site staff
We work with your policy-holders to effectively schedule claims in an efficient way to meet the needs of the claim as well as all involved
Once the carrier has given approval, we can communicate the settlement with the policyholder
A timely and accurate assessment of any property you are trying to insure
A neutral third-party to provide a second opinon
Fulfilling any legal needs, supporting the claim until its completion
An unbiased, honest assessment is not only fair to the policyholder, but it also provides carriers with full transparency during claims disputes.
Recruiting, training, and retaining adjusters can be costly. Partnering with an experienced firm provides immediate adjusters ready to be deployed.
Without expensive overhead, carriers can accurately forecast costs while reducing unnecessary risk.
No matter our role in the life of a claim, we commit to an honest assessment, regardless of whether it leans in favor of the carrier or the policyholder.
FCG covers all of Texas with the potential to expand into Oklahoma and Louisiana.
No, FCG is prepared to estimate in whatever platform the carrier prefers if they have a data-set already established. Xactimate or Symbility, we can handle the task.
FCG can extend use of their own data-set within the Xactanalysis platform and return all documents that the carrier needs based on reports available.
FCG hires independent adjusters to assist in the handling of all claims. FCG has a wide variety of adjusters that are in many corners of the country. Whether it is a daily adjuster that handles specified areas or dedicated CAT adjusters, FCG has educated, experienced adjusters to prepare and handle claims.
Send an email to admin@frontlineclaimsgroup.com to inquire about speaking to our new client relations manager.
Frontline Claims Group partners with carriers to deliver efficiency, accuracy, and an unmatched level of customer service—protecting your policyholders and brand when it matters most.